End-to-End Encryption
Every transaction and data exchange on the bs77 platform is protected by 256-bit SSL encryption, ensuring your information is never exposed during transmission.
No Data Sales
Bs77 has never and will never sell, rent, or trade member personal data to any third party for marketing purposes without your consent.
You Are in Control
You may request access, correction, or deletion of your personal data at any time through the bs77 support team, available 24/7.
Malaysia PDPA Compliance
All data handling practices at bs77 comply with Malaysia's Personal Data Protection Act 2010 (PDPA), giving you full protection under local law.
Secure Storage
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous round-the-clock cyber threat monitoring.
Flexible Communication Options
You can manage your marketing communication preferences at any time. bs77 respects your choices and will not send you unwanted content.
1Information We Collect
To provide a secure, trustworthy, and high-quality bs77 platform experience, we collect several categories of information from our members. This collection is conducted transparently and only for legitimate purposes.
Information you provide directly:
- Full name, date of birth, and gender upon account registration.
- Email address and mobile number for verification and communication purposes.
- Bank account or digital wallet information for processing deposits and withdrawals.
- Identity verification (KYC) documents, such as a copy of your identity card or passport when required.
- Any information you share when contacting our customer support team.
Information collected automatically:
- IP address, device type, operating system, and web browser version used.
- Platform usage data including pages visited, session duration, and features used.
- General geolocation information based on IP address (not precise GPS).
- Cookie data and similar tracking technologies as described in Section 5.
2How We Use Your Data
Data collected by bs77 is used solely for legitimate, stated purposes. We do not use your data for any other purpose without first obtaining your consent.
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Member account management | Name, email, password (encrypted) | Contract performance |
| Deposit & withdrawal processing | Bank details, digital wallet | Contract performance |
| Identity verification (KYC) | ID document, date of birth | Legal obligation |
| Fraud prevention & security | IP address, session data, geolocation | Legitimate interests |
| Service communications | Email, phone number | Contract performance |
| Marketing & promotions | Email, gaming preferences | Member Consent |
| Platform improvements | Anonymous usage data | Legitimate interests |
We do not make automated decisions that significantly affect you based solely on data processing without human intervention, unless explicitly stated and you have been informed.
3Information Sharing with Third Parties
Bs77 understands that your trust is our most valuable asset. We only share your personal information in limited and controlled circumstances, as outlined below:
- Payment service providers: To securely process your deposits and withdrawals. These providers are bound by strict confidentiality agreements and may only use your data for payment processing purposes.
- Licensed game providers: Data required to run gaming sessions is shared with game providers partnering with bs77, all subject to strict data protection agreements.
- Legal authorities: When required by law or a valid court order, bs77 will disclose the necessary information to the relevant authorities.
- Cloud services and IT infrastructure: Technical service providers that assist us in operating and maintaining the platform, subject to strict data processing agreements.
In all data-sharing situations, bs77 ensures that recipients comply with data protection standards equivalent to or higher than those we uphold ourselves.
4Data Security at the bs77 Platform
The security of your personal and financial data is a responsibility we take extremely seriously. bs77 implements multiple layers of technical and organisational protection to keep your data safe at all times.
- 256-bit SSL Encryption on all communications between your device and bs77 servers, ensuring data cannot be intercepted during transmission.
- Password Encryption using the bcrypt algorithm — your password is stored in an unreadable form, even to bs77 staff themselves.
- Two-factor authentication (2FA) available and strongly recommended for all member accounts as an additional layer of security.
- 24/7 threat monitoring by our cybersecurity team, who remain vigilant against suspicious activity at all times.
- Internal access controls strictly enforced — only authorised personnel may access member data, and every access is logged for audit purposes.
- Penetration testing conducted periodically by independent third parties to identify and address security vulnerabilities.
While we take all reasonable steps to protect your data, no system in the world can be guaranteed 100% secure. In the event of any security incident affecting your data, we will notify you within the timeframe required by applicable law.
5Cookies and Tracking Technologies
The bs77 platform uses cookies and similar tracking technologies to enhance your user experience, ensure account security, and understand how members use our platform.
Types of cookies we use:
- Essential cookies: Required for core platform operations, such as maintaining your login session and remembering your language preference. These cookies cannot be disabled.
- Performance cookies: Collects information on how you use the platform (e.g. most frequently visited pages) to help us improve our services. All data is collected anonymously.
- Functionality cookies: Allows the platform to remember your preferences such as username and display settings for a more personalised experience.
- Analytics cookies: Helps us understand overall usage patterns for product improvement purposes.
You can manage cookie settings through your web browser. Disabling certain cookies may affect bs77 platform functionality. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device until they expire or you delete them manually.
6Your Rights as a bs77 Member
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and bs77's privacy policy, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you at any time.
Right to Rectification
If any data we hold is inaccurate, you have the right to request an immediate correction.
Right to Erasure
You may request deletion of your personal data, subject to any legal retention obligations.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time.
Data Portability Rights
You have the right to receive your data in a machine-readable format for transfer to another platform.
Right to Restrict Processing
In certain circumstances, you may request that we temporarily restrict the processing of your data.
To exercise any of the above rights, please contact the bs77 support team via live chat or email. We will process your request within 14 business days following the required identity verification.
7Data Retention and Deletion
Bs77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
- Active account data: Retained for as long as your account is active and for a defined period after account closure for record-keeping and compliance purposes.
- Financial transaction records: Retained for a minimum of seven (7) years in accordance with Malaysia's accounting and anti-money laundering legal requirements.
- KYC documents: Retained for the period required by the relevant regulatory body.
- Support communication logs: Retained for two (2) years for reference and service improvement purposes.
- Cookie and session data: Session cookies are deleted when you close your browser; persistent cookies are deleted according to their respective expiry periods.
When data is no longer needed and there is no legal obligation to retain it, bs77 will securely delete or anonymise it using industry-recognised methods.
8Identity Verification (KYC)
As a responsibly operated platform, bs77 implements industry-standard Know Your Customer (KYC) procedures. This process is part of our commitment to preventing fraud, money laundering, and the protection of minors.
During the KYC process, you may be asked to provide:
- A copy of your Malaysian Identity Card (MyKad) or valid passport.
- Proof of current address, such as a utility bill or bank statement issued within the last 3 months.
- Proof of ownership of the payment method registered to your account.
- In certain cases, a selfie with your identity document for live facial verification.
All KYC documents received are stored with full encryption and are accessible only by trained and authorised members of the bs77 compliance team. These documents will not be used for any purpose other than identity verification and legal compliance.
9Changes to This Privacy Policy
Bs77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or platform operations.
When significant changes occur, we will:
- Publishing the latest version of the Privacy Policy on this page with an updated date.
- Sending notifications to members via registered email or in-account notices for material changes.
- Providing a summary of key changes to help you understand what has been updated.
Continued use of the bs77 platform after any Privacy Policy changes take effect will be considered your acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account by contacting our support team.
10Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding how bs77 handles your personal data, we strongly encourage you to reach out to us directly. Our privacy team is ready to assist.
- Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the bs77 platform.
- Privacy Email: [email protected]
- General Support: [email protected]
For enquiries regarding your personal data rights, please clearly state the type of request you are making (access, correction, deletion, etc.) and include your account information to expedite the verification process. We are committed to responding to all privacy-related enquiries within 14 business days.
You can also learn more about your rights under Malaysia's PDPA by visiting the official website of the Department of Personal Data Protection Malaysia.